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At Buurtzorg there's never been a management meeting - because there is no management team.
At Buurtzorg there's never been a management meeting - because there is no management team. This is Buurtzorg's 'organisational chart'....
Richard Blair
May 25, 20211 min read
Management Theory X or Theory Y?
Douglas McGregor argues that Theory X was a self-fulfilling prophecy. When people are subjected to Theory X management, they behave in...
Richard Blair
Mar 11, 20211 min read
Confirmation Bias
Confirmation bias: means that we tend to latch onto evidence that supports our beliefs and ignore evidence that undermines our beliefs....
Richard Blair
Jan 14, 20211 min read
Complex self organising systems, or complex adaptive systems.
Simple rules resulting in highly effective systems.
Richard Blair
Jan 14, 20211 min read
Russell Ackoff - Systems-Based Improvement, Pt 1
Ackoff explains why understanding systems thinking is so important for management. "A system is never the sum of its parts; it’s the...
Richard Blair
Jan 14, 20211 min read
Goodhart’s law
Goodhart’s law: When a measure becomes a target, it stops being a good measure. Charles Goodhart is an economist who recognized that once...
Richard Blair
Jan 14, 20211 min read
Leading From the Top
If you're a leader, keep asking 'why?' - why do we do it that way? And when you get an answer ask 'why' again. Fundamental roadblocks...
Richard Blair
Jan 14, 20211 min read
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