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  • Richard Blair

At Buurtzorg there's never been a management meeting - because there is no management team.

At Buurtzorg there's never been a management meeting - because there is no management team.


This is Buurtzorg's 'organisational chart'.

15,000 nurses and nursing aids.

50 administration staff

21 coaches

2 directors


Buurtzorg is a pioneering healthcare organisation established in 2006 with a nurse-led model of holistic care that revolutionised community care in the Netherlands.


The ‘Buurtzorg-way’;

- self-managing teams

- with skills at the front of the service

- focused on the client

- and more attention to self-reliance


"You can't improve management. You have to leave the present paradigm behind." Jos de Blok, Buurtzorg Founder

#healthcare#leadership#systemsthinking#deming#ackoff





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